My experience with Archway Roofing & Sheet Metal Systems, Inc. was overwhelmingly positive. I purchased a roof and a gutter guard system in the spring. The roof crew did a super job – absolutely no mess left behind after a tear off and no concerns about the work done. They were awesome. I had some initial concerns about the gutter guard installation, and emailed Craig Troutman with a request to re-visit the job. While there were a number of repeat visits, primarily related to the product (and not the installation), Archway continued to do all that was possible to ensure my eventual satisfaction with the job. To me this demonstrates a true commitment to customer satisfaction that is very hard to find these days. I have, and will continue to recommend Archway to my friends as a reliable company to call for roofing & related work.
It is how a company responds to their customers after the sale and after the bill has been paid that sets a great company like Archway apart from its competition. I look forward to working with them again in the future.